--- title: Welcome to protagx Support description: Discover seamless CRM and Data Integration support at protagx. Get started with guides and tutorials, book service plans, troubleshoot issues, and stay updated on the latest announcements. Contact us for exceptional service. image: https://www.protagx.com/hubfs/Banner%20-%20protagx%20-%20precision%20medicine%20%28Blog%20Banner%29.jpg --- [Skip to content](https://www.protagx.com/en/support#main-content) - [English](https://www.protagx.com/en/support) - [Deutsch](https://www.protagx.com/de/support) English This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![protagx-logo (1024 × 300 px)](https://www.protagx.com/hubfs/logos/protagx-logo%20(1024%20%C3%97%20300%20px).svg "protagx-logo (1024 × 300 px)")](https://protagx.com?hsLang=en) - Product - [protagx for Hubspot, Salesforce & Co](https://www.protagx.com/en/crm) - [protagx New Customer Engine](https://www.protagx.com/en/your-new-business-engine) - [protagx Digital Ads Power](https://www.protagx.com/en/crm-service-ad-conversion-machine) - [protagx Day One Setup](https://www.protagx.com/en/crm-setup-services) - Why protagx? - [Case: Data Integration](https://www.protagx.com/en/data-integration-services) - [Demystifying the Data Forest](https://www.protagx.com/en/ddd/revolutionizing-healthcare-through-data-mesh-framework) - [Embracing Modernization in Clinical Trials](https://www.protagx.com/en/ddd/embracing-modernization-in-clinical-trials) - [Become a Partner](https://www.protagx.com/en/lets-explore-partnership-opportunities) - [DDD Blog](https://www.protagx.com/en/ddd) - [Data Diver's Dialogs](https://www.protagx.com/en/ddd) - Company - [About](https://www.protagx.com/en/about-protagx) - [Support](https://www.protagx.com/en/support) - [My tickets](https://portal.protagx.com/my-tickets) - Ressources - [Glossary](https://www.protagx.com/en/glossary-100-essential-concepts-technical-terms-methods-and-abbreviations) - [Webinars](https://www.protagx.com/en/online-course-lineup-for-protagx) - [The Guides](https://www.protagx.com/en/guidelines) - [Client Projects](https://www.protagx.com/en/references) - Ebooks (demnächst) - [Contact](https://www.protagx.com/en/contact) - [Support](https://www.protagx.com/en/support) - [Book a Meeting](https://www.protagx.com/en/consultation?hsLang=en) - Search # Welcome to protagx Support At protagx, we are committed to providing exceptional support and service to our valued customers. Our goal is to ensure a seamless and positive experience with our CRM and Data Integration service plans. We understand the importance of clarity, accessibility, and efficiency in addressing your needs and concerns. Our support page is designed to offer comprehensive assistance, guiding you through common queries and enabling you to make the most of our services. [protagx Customer Portal](https://portal.protagx.com/my-tickets?hsLang=en) \*) for protagx customers with a support plan, requires registration ![protagx Customer Portal logo](https://www.protagx.com/hubfs/protagx-customer%20portal-logo%20(1024%20%C3%97%20300%20px).png) **Quick Start Guides:** Jumpstart your experience with our step-by-step guides designed for new users. Learn how to effectively navigate our CRM and Data Integration platforms with ease. **Video Tutorials:** Our library of instructional videos provides visual and easy-to-follow instructions on various features and functionalities. ![Address](https://www.protagx.com/hubfs/raw_assets/public/Lively%20Child%20Theme/images/envelope.svg) [hello@protagx.com](mailto:hello@protagx.com) ![Address](https://www.protagx.com/hubfs/raw_assets/public/Lively%20Child%20Theme/images/phone.svg) [+1 (413) 628-2011](tel:+1%20(413)%20628-2011) ### Information Request (without a Support Plan) ![Unlock the Power of Your Data](https://www.protagx.com/hubfs/Canva%20images/Canva%20Design%20DAF9scNG3r0.png) ### Book Your Service Plans **CRM Service Plans**: Discover the perfect CRM solution tailored to your business needs. Our plans range from basic to advanced, each designed to enhance customer relationships and drive growth. - 3M Hypercare Plan (bookable after an actual project) - 6M CRM Starter Plan - 1Y CRM Professional Plan **Data Integration Service Plans:** Simplify and automate your data workflows with our robust Data Integration solutions. Explore our plans to find the right fit for seamless data synchronization and management. ### Troubleshooting & Tips Encounter an issue? Our troubleshooting guide offers quick fixes and expert advice for resolving common problems. Plus, explore our tips for optimizing your use of protagx services. ### Updates & Announcements Stay informed about the latest updates, features, and enhancements to our CRM and Data Integration services. Our announcements section ensures you are always up-to-date with the newest developments at protagx. [Learn more about us](https://www.protagx.com/en/submit-an-rfi?hsLang=en) ### Contact Us **Live Chat:** Get instant support from our dedicated team via live chat. Available during business hours for real-time assistance. **Support Tickets:** Submit a support ticket for more complex issues or inquiries. Our team is committed to providing a detailed response within 24 hours. **Phone Support:** Prefer to speak with someone? Our phone support team is ready to assist you. Available from 9 AM to 5 PM, Monday through Friday. ### Feedback Your feedback is crucial to our continuous improvement. Please share your experiences, suggestions, or concerns regarding our services. We are dedicated to listening and adapting to meet your needs. [Contact Us](https://www.protagx.com/en/contact?hsLang=en) [![protagx-logo (1024 × 300 px)](https://www.protagx.com/hubfs/logos/protagx-logo%20(1024%20%C3%97%20300%20px).svg "protagx-logo (1024 × 300 px)")](https://protagx.com?hsLang=en) Christian Schappeit - Unternehmensberatung für Digital Business Consulting und Datenintegration. Als erfahrener CRM-Integrationsexperte und CMS-Stratege bin ich spezialisiert auf den Einsatz führender CRM-Plattformen wie Hubspot und Salesforce Health Cloud, ergänzt durch leistungsfähige Integrationstools wie Mulesoft. Mein Schwerpunkt liegt auf der Konzeption, Implementierung und Optimierung von datengesteuerten CRM-Systemen, die speziell für Unternehmen im Gesundheitswesen und in der Forschung entwickelt wurden. Ich bringe fundiertes Fachwissen bei der Erstellung und Verfeinerung von CRM-Strategien, der Verwaltung der nahtlosen Integration von CPQ-Prozessen und der Entwicklung effektiver Plattformen für Kunden- und Patientenbeziehungen mit, die die Patientenversorgung und Kundenzufriedenheit verbessern sollen. #### Pages - [Home](https://www.protagx.com/en/) - [About](https://www.protagx.com/de/about-protagx) - [Support](https://www.protagx.com/en/support) - [Contact](https://www.protagx.com/de/kontakt) #### Resources - [CRM Experts](https://www.protagx.com/en/protagx-crm) - Smart Tagging - Services - [Blog](https://www.protagx.com/en/ddd) [Customer Support](https://www.protagx.com/en/support) --- - [Terms of Service](https://www.protagx.com/en/terms-of-service) - [Privacy](https://www.protagx.com/en/privacy-policy) - [Imprint](https://www.protagx.com/en/imprint) follow protagx on social media [Follow us on LinkedIn](https://www.linkedin.com/showcase/protagx) [Follow us on Twitter](https://x.com/protagxcom) [Follow us on Facebook](https://www.facebook.com/protagx) [Follow us on Facebook](https://www.instagram.com/instaprotagx) [Follow us on Facebook](https://www.youtube.com/@protagx)