Selected Client Projects
protagx has delivered 250+ implementations in the last five years, owner-delivered by Christian Schappeit with specialist partners. The projects below are anonymised: we describe each client by sector, country and the CRM challenge they brought to us, not by name.
Educational & Office Furniture
Swiss manufacturer of furniture for learning and working environments, serving several thousand B2B customers, including universities and large enterprises.
The CRM challenge
- Complex B2B relationships with educational institutions
- Project-based sales cycles for furniture installations
- Many stakeholders in large customer organisations
Software Development & Consulting
Swiss software development and consulting firm with more than four decades in business, specialising in Microsoft technologies and collaboration software.
The CRM challenge
- Long-running enterprise software projects
- Technical requirements and customisation requests
- Coordination between development teams and clients
Digital Marketing & Content Creation
German creative agency for social media strategy, storytelling and brand development.
The CRM challenge
- Creative campaign workflows and client approvals
- Campaign performance and ROI across several clients
- Coordination with freelancers and creative talent
Infrastructure & Engineering
German specialist in pipe and sewer rehabilitation using trenchless technology and digital inspection, operating nationwide.
The CRM challenge
- Field service operations and technician scheduling
- Complex infrastructure maintenance contracts
- Coordination with municipal and commercial clients
Influencer Marketing Technology
German influencer-marketing platform that helps brands find, manage and work with creators across the major social networks.
The CRM challenge
- Relationships with both brands and creators
- Campaign performance across several platforms
- Payment flows between several parties
Life Sciences Compliance Technology
German software company for compliance management and data archiving in the life sciences, with offices in Germany and the United States.
The CRM challenge
- Regulatory compliance requirements in the sales process
- Long sales cycles in the pharmaceutical industry
- International partnerships and relationships
Urban Agriculture & Vertical Farming
German urban-farming company developing modular hydroponic systems for food production in cities.
The CRM challenge
- B2B partnerships with urban developers
- Installation and maintenance service contracts
- Supply chain for modular farming systems
Disclosure: related company. The founder of protagx is involved in this company.
Premium Property Management
Boutique property-management company in New Zealand for premium short-, mid- and long-term rentals.
The CRM challenge
- Owner and tenant relationships
- Rental agreements of different terms and their transitions
- Property maintenance and guest satisfaction
Premium Fitness & Wellness
German premium fitness club with limited membership and individual training and nutrition programmes.
The CRM challenge
- Membership waiting lists and pre-launch campaigns
- Personal trainer–client relationships
- Progress of individual training and nutrition programmes
What Our Client Projects Have in Common

One Method, Many Industries
Manufacturing, software, infrastructure, life sciences, agencies and services: these clients work in very different markets. What they share is a CRM that has to reflect how they actually sell, deliver and invoice. We build that system around their process, not around a template.
Compliance Built In
Several of these clients handle regulated or sensitive data, from GxP-relevant records in the life sciences to personal data under the GDPR. We configure access, retention and audit trails from the first pipeline, not as an afterthought.
Owner-Delivered
Christian Schappeit delivers the work, supported by named specialist partners where a project needs them. No junior handoff and no change of contact after the first call.
Talk About Your CRM Project
A 30-minute intro call is free. If the honest answer is that you do not need us, we will tell you.